If you're running into an issue where your data isn't syncing or if your presentations aren't loading, try the steps below:
Reset your app Data
-- Click on the desktop player menu options and select Help>Troubleshooting>Reset App Data? This should cause your account to log out of the application.
Uninstall and reinstall the desktop player app
-- After the app is uninstalled, you can download it again using these articles:
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