Team: Purchasing Pro Seats

If you find that your team is growing, you can easily purchase more seats within your account profile!

Purchase More Seats:

  1. Navigate to the Team section of your Profile.
  2. Click on the Manage Team button.
  3. Then click on Add Pro Seats.

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  1. Enter the number of seats you would like to purchase and billing plan. 
  2. Add your payment details.
  3. Click Upgrade Team and Add Seat.

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A receipt can be found in the Payment History section: 

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Refund Policy

Team seats are non-refundable and cannot be transferred between teams. 

Things to note:

  • While users can be a part of multiple teams at once, seats are tied to the Team. This means that seats purchased in a team cannot be transferred to other teams. Each team must purchase its own set of seats. For example, if you have a Marketing team with 5 seats and an Engineering team with 0, you must purchase a separate seat within Engineering.
  • Users with a Pro seat provided by one team, let's say Marketing, can join the Engineering team and Engineering does NOT need to give them a seat, as they are a Pro user already.
  • You can verify the plan status of a user by navigating to the Team Members section and under the Billing section, you will see Individual, Managed, Managed by Team
    • Individual, where the user is paying for their pro subscription.
    • Managed, which means that the current team is managing their pro seat.
    • Managed by Another Team, this means that another team is paying for their Pro seat.
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