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5 comments

  • Sharon Maria

    I have been trying all day to delete my account. All the instructions have been useless, given that when you go to your profile, there is no actual profile icon, only an edit profile icon. I have asked for help on this, and hope to get a clear answer.

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  • MOKO Designs

    Cannot delete my account, there is no profile option. Your instructions are useless and fraudulent. Money Hungry brand that tries to trap it's customers. I will be taking legal action if my account is not deleted ASAP!!!!!

     

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  • mpawlak

    This process is totally crazy. It doesn't allow you to cancel your plan, it sends you into a constant loop, with the intent that you get so frustrated that you quit and the billing goes through. 

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  • info

    reporting to BBB... there is no "real" way for users to manually delete their account. Terrible service!

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  • bh17op

    Having a huge problem deleting my account. There is no profile icon so you cant delete your account. Agree with previous comments that this is just a system to ensure you pay the fees. Service say they'll respond within one working day which is too late!!  Absolutely shocking system and service and I will make it my aim not to recommend this website to anyone else! 

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