PDF/Powerpoint:
If a presentation fails to export, try the following:
- Open up the presentation and click on Actions to go to the Organize view and check for broken slides/images (spinning loading icon).
- Delete the broken slide(s) from the presentation and try to export it again.
- If an exported file cannot be opened it may be damaged. Try clearing your cache (Clear Cache), refreshing the page, and, then, export again.
Editable PowerPoint
- If you're experiencing any issues with exporting your presentation, try clearing your cache, (Clear Cache) refreshing the page, and, then, export again.
- If this troubleshooting step does not help resolve the error, contact support by email Support@beautiful.ai or chat with us by clicking the Get Help
icon in the top right of the app.
Comments
If you're having trouble exporting your presentation, try clearing your cache and refreshing the page before exporting again. It's like troubleshooting on omegle - sometimes a simple refresh can do the trick! And if that doesn't work, don't hesitate to reach out to the support team for help.
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